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The Role of Technology in Effective Customer Service

Technology is playing an increasingly important role in the delivery of effective customer service. With the right equipment and systems in place, companies find it much easier to impress consumers. If you’re keen to make sure your organisation utilises technology to its full potential, take a look at these top tips. Exploit the full potential of WiFi People now expect to be able access the web quickly and easily almost regardless of...

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The Cost Efficient Pros Of Cloud Computing

The Cost Efficient Pros Of Cloud Computing

Cloud computing is set to dominate the business arena for the foreseeable future. This is not surprising given the benefits that the modern form of computing can offer a company, as detailed in this article, on www.forbes.com. Included among the key advantages of cloud computing is its cost efficiency. What is cloud computing? The concept of cloud computing has been around for some time now, however, it is only in the last few years that...

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Can Good Office Design Transform your Business?

Can Good Office Design Transform your Business?

Offices have a reputation for being drab, grey and dull. The opening scenes of the popular sitcom ‘The Office’ reinforces this dreary picture, showing grey concrete blocks with a backdrop of an overcast sky. My own profession takes me to many different client offices each year, and comfortingly, I can confirm that not all office space fits the depressing picture above. In this article I’ll introduce you to a few features...

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How a Complete Telecom/ Broadband Package (Under One Roof) Can Help Leaders Get On With Their Job

How a Complete Telecom/ Broadband Package (Under One Roof) Can Help Leaders Get On With Their Job

Seamless communication = high performing teams Every organisation wants to build an environment where effective, high performing teams can flourish. In an ideal world, our teams would have the opportunity to interact face-to-face on a regular basis. However in the real world, our employees are often collaborating across departmental, regional or even national borders. Whether ideas and challenges will pass back and forth between your...

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The Importance of Good Business Communication

The Importance of Good Business Communication

Communication is a powerful force in business. Whether you are bidding, planning, executing, negotiating or selling; the ability to communicate well determines whether you will be successful in your work. A school of thought exists that states that leaders are born – not made. I disagree with this completely. Effective leadership & communication is often summarised and described as being intangible, almost magical quality. Think...

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How to Recruit the Best Staff for Your Business

How to Recruit the Best Staff for Your Business

No matter how effective you are as a leader, your business will only ever be as good as its staff. It is far too common for business owners to feel that they have to oversee every little detail of each and every process, simply because they do not have the right personnel to carry out integral roles. By hiring the right people, business owners will very quickly find that their time can be spent far more productively and that their entire...

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How To Ensure Your Workers Are Happy

How To Ensure Your Workers Are Happy

In any workplace it is important to make sure you are all in the same boat. Businesses run much more effectively with the cooperation of everyone no matter what their role in the company, so making sure they have everything they want and need to get on with things and keep their heads high is key in making good and steady progress as a unit and as a brand. There are a few different things you should be baring in mind, and here we take a...

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